In most cases, your package will be delivered before the expected arrival time. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to information Tracking To know the most accurate delivery date.
If you find the following:
1) Your order was not delivered within the specified time;
2)The tracking information shows that the order has been delivered but you have not received it;
3) Your order contains missing/wrong products, please contact customer service within 7 days of receipt so that the above issue can be resolved.
For orders, products, and other logistical issues, be sure to contact customer service within 7 days of payment.