Randoms Refunds and Returns Policy
Welcome to Randoms online store!
We are committed to providing an enjoyable shopping experience to our valued customers. We understand that there may be times when you need to return a product or get a refund.
This Refunds and Returns Policy (“Policy”) is intended to explain how you can return products for a refund at Randoms Store.
1. Returnable products
You may return any unused or unopened product within 7 days of receipt.
2. Non-returnable products
The following products cannot be returned:
- Used or opened products
- Custom made products
- Products sold at a discount
- Gift cards
- Products that have an expiration date
3. How to return the product
- To return the product, Please Contact us Within 7 days from the date of receipt.
- We will provide you with return instructions.
- You must return the product to us in its original condition and with the original packaging.
- You bear the return shipping cost.
4. Refund
- Your money will be refunded After receiving and receiving the product in its original condition.
- The money will be refunded to the original payment method you used to purchase the product.
- It may take up to 14 business days to process your refund.
5. Replacement
- You can exchange any defective or damaged product within 7 days of receipt.
- for exchange, Please Contact us By following the steps described in the category 'How to return the product'.
- We will ship the replacement product to you free of charge.
6. Guarantees
- We provide one year warranty On all products.
- Covered by warranty Manufacturing defects only.
- Not covered by warranty Damage resulting from misuse, neglect, or poor storage by you.
- To obtain warranty service, Please contact us following the same steps as described in the “How to return a product” section.
Contact us
If you have any questions about this policy, Please Contact us.
Thank you for using Randoms Store!